What Jerry Springer can teach us about winning...

J.P. Montalvan • May 1, 2023
“We’re all like the people on the show – the difference is that some of us speak better or were born richer. There’s nothing that happens on my show that rich people don’t experience.”
-- Jerry Springer
Photo courtesy of Justin Hoch photographing for Hudson Union Society

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What Jerry Springer can teach us about evaluation and winning.

Jerry Springer died this week. And if we want to understand how we can win in our lives, we can learn a lot from Springer’s success.

Learn from his success? Absolutely. Springer earned a law degree from Northwestern University and served as a councilman and later mayor of Cincinnati, Ohio in the 1970s. He entered television in the 1980s, serving as a news anchor and commentator. In 1995, Springer married his second wife, Nancy Campbell, and the couple had one daughter, Charlotte. They were married for over 25 years.

You probably know Springer best as the host of "The Jerry Springer Show," a controversial talk show that aired for over 25 years. The show featured guests with outrageous stories that often led to physical fights and verbal arguments on stage.

Why the outrageous stories? Jerry Spring was keen at evaluating what he was doing compared to what his clients and customers — his audiences — wanted.

This month, my Leadership Circle is talking about intention and execution. If planning and execution are the first two critical steps in successful execution, evaluation is the final crucial step. Without evaluation, you don’t know if your plan is effective, whether your goals are being met, and whether changes are needed. Above all, that includes how effective you are at understanding what your clients want and giving them what they want.

Springer started “The Jerry Springer Show” as a political talk show. Guests on Springer’s show included community leaders, activists, and politicians. The show was a forum to discuss and debate various issues, ranging from education and healthcare to crime and economic development. Guests included commentators like Oliver North and Jesse Jackson.

Then the show changed. The show started to focus more on sensational and controversial topics that were less about politics. Episodes included "Secret Mistresses Confronted,” featuring women confronting their partner's secret mistresses on stage, "I Married a Horse,“ featuring a man who claimed to have married a horse, and "Klan Unmasked,” with members of the Ku Klux Klan discussing their beliefs and practices on stage.

Why the change? That’s what Springer found audiences wanted. Springer himself described the show as "guilty pleasure" entertainment and an escape from the mundane realities of everyday life. Rather than focusing on serious social issues or in-depth analysis, "The Jerry Springer Show" became all about entertainment, and Springer evaluated potential topics accordingly. The show often dealt with taboo subjects such as infidelity, love triangles, and unconventional relationships, all presented in a highly sensationalized and exaggerated way. The show included brawls, chairs became weapons — and the audience cheered and chanted Jerry’s name. America was hooked.

While the show struggled to find an audience and was nearly cancelled in the early years, Springer’s ongoing evaluation and changes were critical to his success. At its peak, "The Jerry Springer Show" had an estimated 6.7 million viewers per episode and was broadcast in over 20 countries around the world, rivaling the “Oprah” show. It remained profitable until the show ended in 2018. Whether we’re talking about his family life or his business life, he was successful by any measure.

Beyond a change from the mundane to the sensational, Springer was constantly evaluating and reinventing his show. As Megan Garber wrote in “The Atlantic,” he recognized that even shock can grow stale. “Springer had to keep finding new ways to outdo the drama on his show,” Garber noted. “He began arriving onstage by sliding down a stripper pole. When real people’s stories seemed insufficiently titillating, he brought on a character — the drunken ‘Reverend Shnorr’ — to punch things up.”

How are you evaluating what you are doing, whether in your personal life or in your business? Here are 5 questions you might think about:
  • What worked well? When you know what works well, you can build on it.
  • What could we have done differently? This question is the key to creating new, more successful plans.
  • What were the biggest challenges? When you identify obstacles, you can develop strategies to overcome them.
  • What did we learn? This question helps you reflect both on what happened in the past and what the future could look like.
Jerry Springer's “Final Thought” was a segment at the end of each episode where he would share his personal views on the topic discussed during the show. Often with a humorous or tongue-in-cheek delivery, he would encourage guests and viewers to consider different perspectives and to be open-minded and tolerant of others, even if they disagreed with them. His “Final Thought” always ended with Springer saying, “Take care of yourself, and each other.”

Whether about the show or in our sometimes chaotic and ever-changing world, I think Springer’s final life thoughts for us would be to evaluate where we are with an open mind and be willing to learn from our successes and failures. Rather than be defensive or closed off to change, he would likely encourage us to be open to new ideas and perspectives and to use the evaluation process as an opportunity to grow and improve.

Isn’t that a sensational thought?
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