I love you. You hate me.

J.P. Montalvan • November 6, 2022
“I think that it’s very important for us to somehow include the idea of how do we express love, even in the face of contradiction.”
speaking about Kanye West...
Illya Davis,
Philosophy Professor, Morehouse College
photo of Kanye West by David Shankbone

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Brooklyn Nets guard Kyrie Irving was just suspended for "publicizing a film containing deeply disturbing antisemitic hate.” Beginning in October, Kanye West — also known as “Ye” — went on a spree of public anti-Semitic comments and conspiracy theories. 

As the January 6 insurrection prosecutions continue, some Americans still believe left-wing activists, namely Antifa, are to blame.

Last year, hate crimes in the 10 largest metropolitan areas reporting a record increase of 54.5%, and increased in 37 major cities, with the increase attributed to crimes against Asians and Jews.

About a third of the nation’s historically Black colleges and universities have been targeted with bomb threats this year.

What the heck is going on? And what do we do about it?

Peter Drucker, the famed leadership consultant, once said “Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.”

That’s why I’m writing you a letter on Sundays. How can we work with what we’ve got? How can we get better?

When we’re facing a cultural problem, whether in our businesses or with our families, we first have to understand why.

Researcher Paul Verhaeghen, a Georgia Tech psychologist, led a study that found that word-based racial, gender and ageist stereotypes are rooted in the words often appearing together in literature and media.

"There’s one idea that people tend to associate black people with violence, women with weakness, or older people with forgetfulness because they are prejudiced. But there’s another possibility that what’s in your head is not you — it’s the culture around you," Verhaeghen said. "And so what you have is stuff you picked up from reading, television, radio and the Internet."

If it’s what we’re reading, hearing and watching, we counter it by acknowledging those problems and reading, hearing and watching examples of great cultures and the leaders who really grow these cultures.

In a recent interview for my Leadership Circle, I spoke with Kevin Kelly, a home health care pioneer and current CEO and President of the Lakes Region Visiting Nurses Association, about building great teams and what makes for great culture.

What really stood out in my conversation with Kevin was his emphasis on empathy and caring. The best team leaders build great culture when they understand their people, understand their “stress,” and really “take the time for everybody,” Kevin shared. 

And what’s the impact of culture? Kevin’s leadership on culture means his Lakes Region nurses are receiving 10x more referrals and conducting 20x more visits across 15x more towns. That’s a culture of care that then delivers more care. You can watch a part of my conversation with Kevin by clicking here.

In the face of hate, what if we purposefully and consistently countered it by spending more time with our work teams and life teams? What if we brought more energy to our caring? And how much better would we feel if we spent that time with these people who are the most important people in our lives?

“‘Culture made me do it’ is no excuse for racism," Verhaeghen and the study authors add.

And building cultures that care will help us head back in the right direction. Here’s to heading in that direction with you.
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